Interesting thinking of Stuart Feldman in ‘Research Challenges for E-commerce: The Future Is Not What It Was’ about the role of sotware. He writen the followed:
. Traditional: – Structure of software is determined by structure of the organization that creates it.
. New: – Structure of the organization is determined by structure of the software that it uses.
. Newer: – The businesses that an organization participates in are detrmined by the software and services it can use.